Privacy policy

Last updated: August 20, 2025

SEES operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). SEES is powered by Shopify, which enables us to provide these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

We may collect personal information that identifies you or can reasonably be linked to you, including:

Contact details: name, billing/shipping address, phone number, email address.
Financial details: payment information, card details, and transaction history.
Account details: username, password, security questions, preferences, and settings.
Transaction details: items viewed, added to cart, wishlisted, purchased, returned, or exchanged.
Communications: information you provide when contacting us (e.g., customer support).
Device details: browser, IP address, and unique device identifiers.
Usage details: interactions with the Services (pages visited, features used, navigation activity).

Sources of Personal Information

We may collect personal information:

Directly from you (account creation, purchases, communication).
Automatically through cookies, devices, and browsing activity.
From service providers (payment processors, analytics, logistics).
From business partners or third parties.

How We Use Your Personal Information

We use your personal information to:

Provide and improve Services (order processing, shipping, returns, personalization).
Support marketing and advertising (emails, promotions, targeted ads, recommendations).
Ensure security and fraud prevention (account authentication, detecting illegal or unsafe activity).
Communicate with you (customer support, updates, account notifications).
Comply with legal obligations (law enforcement, litigation, or regulatory requirements).

How We Disclose Personal Information

We may share your personal information:

With Shopify (our hosting and e-commerce provider).
With vendors, partners, and service providers (payments, shipping, analytics, advertising).
When you consent or request us to (e.g., social media integrations).
With affiliates within our business group.
In business transfers (e.g., merger, acquisition, restructuring).
To comply with legal obligations and enforce policies.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information related to your use of the Services to provide and improve them. For more on how Shopify handles your data, you can review the Shopify Privacy Policy.

Third-Party Websites

Our Services may include links to third-party websites. We are not responsible for their privacy practices, content, or security. Please review their policies before sharing personal information.

Children’s Data

Our Services are not directed toward children. We do not knowingly collect information from individuals under the legal age of majority in your jurisdiction.

Security and Retention

We implement measures to protect your personal information, but no system is completely secure. We retain personal data only as long as necessary to operate Services, fulfill legal requirements, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights such as:

Accessing your data.
Requesting corrections or deletion.
Requesting a copy (data portability).
Opting out of promotional communications.
Objecting to certain data processing.
Withdrawing consent where applicable.

You can exercise these rights as permitted under applicable law. Shopify also provides tools to manage your privacy preferences via the Shopify Privacy Portal.

Complaints

If you have concerns about how we handle your personal information, you may have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred outside of your country of residence. Where applicable, we rely on recognized legal safeguards (such as Standard Contractual Clauses) to ensure adequate protection.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, regulations, or operations. Updates will be posted here with a revised "Last updated" date.